About Kyle

Instructional Design and Training Lead

October 2021 - Present

•  Leads a team of training professionals in the design, development, and production of effective training and learning content for Medicaid Management Information System (MMIS) solution implementation.
• Works closely with the clients and the software development team to systematically analyze, design, develop, and test/revise the training solutions and products.
• Participates in discovery and analysis session with the client to understand the training goals and formulate a strategy for successful design, development and delivery of the training products.
• Creates course/curriculum outlines and design documents based on client requirements.
• Develops content/storyboard for ILT and e-learning courses based on the design documents by using instructional system design (ISD) methodologies.
• Performs a comprehensive review of the learning deliverables during the development phase to ensure that the design has been translated appropriately, the learning objectives are met, and that the right standards/specifications are maintained.
• Acts as a liaison between the client and the content development partners to ensure that the client’s requirements are being communicated such that they achieve the desired result.
• Provides creative and conceptual guidance to the development teams to ensure that the courses are not only instructionally sound but are also visually appealing and appropriate.
• Defines and ensures consistent/appropriate implementation of training processes and methodologies.
• Performs quality assurance reviews of learning content.
• Develops assessment items to test learning objectives.
• Coordinates work effort and partnership with both an inhouse team of trainers/developers as well as offsite contractors. 

Instructional Designer

March 2019 - October 2021

•   Designs, develops, and deploys training programs and initiatives with a focus on Medicaid Management Information Systems
• Works closely with the clients and the software development team to systematically analyze, design, develop, and test/revise the training solutions and products.
• Participates in discovery and analysis session with the client to understand the training goals and formulate a strategy for successful design, development, and delivery of the training products.
• Works with change management and transition teams to implement training and integrated legacy systems with new systems and processes.
• Communicates project scope, schedule, and resources with clients and contractors.
• Meets strict government training deadlines that align and adapt to a complex software development cycle. 

Teacher

November 2013 - December 2018

•  Designed and implemented lesson plans for grades 9-12 English literature, writing, journalism, and remedial reading courses
• Created digital curriculum for Orange County's digitization and student device roll-out
• Effectively implemented classroom management strategies to maintain effective learning environments and address behavioral challenges
• Motivated students to love writing, reading, and expression to promote critical thinking and effective communication 

Airman

April 2002 - April 2008

•  Maintained and managed General Electric TF34 turbofan propulsion engine programs at Davis-Monthan AFB, Arizona; Osan AB, South Korea; Sumter AFB, South Carolina; and numerous temporary forward locations in Asia, Europe, and Africa
• Supervised, trained, and rated a team of as many as 10 airmen
• Managed, maintained, edited, and created content for maintenance flight technical order programs
• Completed professional military supervision and management training